1. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are processed securely to ensure your information is protected.

2. How long will it take to receive my order?

After your order is placed, it typically takes 3-5 business days to process before shipping. Delivery times vary based on your location:

• United States: 7-15 business days
• Europe: 10-20 business days
• Other regions: Please check our shipping page for more details.

3. Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs and delivery times will vary depending on your location.

4. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order through our website or the carrier’s website.

5. What is your return policy?

We accept returns within 30 days of receiving your order, provided the items are in their original condition (unworn, unwashed, with tags attached). Please contact us at sale@karibotel.com to initiate a return.

6. Can I exchange an item?

We do not offer direct exchanges. If you wish to exchange a product, you will need to return the original item and place a new order.

7. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us immediately at sale@karibotel.com. We will arrange a replacement or refund.

8. How do I cancel my order?

If you need to cancel your order, please contact us as soon as possible at sale@karibotel.com. If your order hasn’t been processed yet, we will cancel it. If it has already been shipped, you may return the item once you receive it.

9. Do I have to pay customs duties on international orders?

Customs duties and import taxes may be applied to international orders when they arrive in the destination country. These fees are the responsibility of the customer and vary by country.

10. How can I contact customer service?

You can reach our customer service team by emailing us at sale@karibotel.com. We are happy to assist with any inquiries or issues.